Refund policy

 

Refund and Returns Policy

1. Overview

This Refund and Returns Policy applies to all purchases made through our website. By purchasing our digital products, you agree to the terms outlined below.

Due to the nature of digital products, all sales are generally considered final.

2. Digital Products

All products sold on this website are intangible digital goods delivered electronically.

Once a product has been accessed, downloaded, or delivered, it is considered used, and therefore non-returnable and non-refundable, except as stated below.

3. Refund Eligibility

We may grant a refund only under the following circumstances:

  • You were charged multiple times for the same product
  • You did not receive access to the product after purchase
  • The product is defective or not as described
  • A technical issue prevented you from using the product and we are unable to resolve it

To request a refund, you must contact us within 7 day of your purchase.

4. Non-Refundable Situations

Refunds will NOT be granted in the following cases:

  • You changed your mind after purchase
  • You no longer want or need the product
  • You lack the technical ability to use the product
  • You did not read the product description before purchasing
  • You have already downloaded or accessed the product

5. Refund Process

To request a refund, please contact us at:

📧 Email:leaderforgepro@gmail.com

Include the following information:

  • Full name
  • Order number
  • Reason for the refund request

We will review your request and respond within 14 business days.

6. Chargebacks and Disputes

If you initiate a chargeback or payment dispute without contacting us first, we reserve the right to:

  • Deny future purchases
  • Revoke access to all products
  • Provide evidence to the payment provider

7. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on this page.

8. Contact Information

If you have any questions regarding this policy, please contact us at:

📧 leaderforgepro@gmail.com

Last Updated: 13/04/2026